Turn your customer’s vehicle breakdown into more loyalty to your brand
We understand your situation – each time one of your vehicles or parts breakdowns, it represents a risk for you to lose your customer.
Charlie24 is dedicated to churn your customer’s perception into a memorable experience reflecting positively on your brand thanks to its industry-leading roadside assistance solution.
5X faster dispatch for roadside assistance help.
Charlie24 helps you build stronger relationship to your brand thanks to a proven best in class digital 24/7 roadside assistance service that offers industry-leading ETAs and a high Net Promoter Score (NPS).
Charlie24Roadside Assistance Made Simple
There are various ways to have your customers benefit from Charlie24’s roadside assistance services:
All methods implemented with Charlie24 fully respect the GDPR as well as your ownership of customer data.
The customer can access the service through a Webapp seamlessly integrated in your ecosystem (if existing), for example your application; or a (toll-free) phone number. In this case, a sms with a link to access the service is sent in case the digital journey is selected. More ways to access the service are possible as well.